Frequently Asked Questions
Questions about
When will Rematec Amsterdam take place?
Rematec Amsterdam 2025 will take place 8 - 10 April 2025.
Where will Rematec Amsterdam take place?
Rematec Amsterdam will take place at:
RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
The Netherlands
What is the address of RAI Amsterdam?
RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
The Netherlands
What are the opening hours?
Opening hours are:
Tuesday 8 April 2025 | 10.00 - 18.00 hrs |
Wednesday 9 April 2025 | 10.00 - 18.00 hrs |
Thursday 10 April 2025 | 10.00 - 16.00 hrs |
Who is exhibiting at Rematec Amsterdam 2025?
View our exhibitor list on this website.
Is there a floor plan available for visitors?
The digital floor plan is available on the Rematec Amsterdam website and on a sign in the entrance.
The general RAI map can be consulted at www.rai.nl.
What is the programme for Rematec Amsterdam?
Please view the programme at the Rematec Amsterdam website or subscribe to the newsletter to receive updates about the programme.
Are private-persons allowed to visit Rematec Amsterdam?
Rematec Amsterdam is only open to trade visitors.
Are private-persons and/or children allowed to visit Rematec Amsterdam?
Rematec Amsterdam is only open to trade visitors. The minimum age for entry is 16 years, this also goes for accompanied minors.
How can I prepare my visit for the exhibition?
By using the exhibitors list and the floor plan.
I have lost something during a visit to RAI Amsterdam. What should I do?
Have you lost something? We place all the found items online.
I cannot find an answer to my question
For general questions and inquiries about tickets and registration, please contact us via rematec@rai.nl.
How can I buy tickets for the Rematec Amsterdam?
You can buy tickets on this website.
What is the entrance fee for Rematec Amsterdam
Registration is not yet live.
For how long is a visitor badge valid?
Your visitor badge is valid for all the exhibition days.
How can I receive an invitation card?
Via the exhibitor list of Rematec Amsterdam you can register free of charge. Select an exhibitor and click the 'register now' button.
I've received an invitation card, is this my ticket?
No, the invitation card is not a ticket.
Please validate your invitation card online at www.rematec.com/amsterdam with the code on your invitation. You will receive a confirmation and e-ticket by email.
How do I register to visit?
After registration you will receive an email confirmation.
Do I have to print my ticket?
No, this is not necessary if you have a smartphone. You can have your e-ticket scanned at the entrance.
I do not have a printer, can my e-ticket be scanned?
Yes, e-tickets can also be scanned from a smartphone at the entrance. E-tickets are also our preferred choice for environmental reasons.
I get an error message during the registration process. What now?
If you have any problems or questions about ordering tickets, we advise you to read the frequently asked questions carefully. If this does not answer your question, please contact us via registration@rai.nl. Due to busy times, you may have to wait longer than usual for a response by email.
Is the entrance to the event free of charge?
Registration is not yet live.
What do I have to do to obtain an official letter of invitation on behalf of a visa application
After registration you will receive an email confirmation in which you can request an invitation letter for visa application purposes.
Who should I approach with questions about my visitor badge?
If you have any questions, please contact RAI Registration, registration@rai.nl.
Where can I park my vehicle?
RAI Amsterdam has plenty of parking facilities at and near the exhibition centre. We also offer around 30 electric charging stations.
More distant parking sites are used in the case of large-scale public events. Busses operate on a frequent and free shuttle service between these car parks and the RAI. To reach them follow the road signs and/or the police directions.
How much does parking cost during Rematec Amsterdam?
The rate is € 5.50 per hour with a maximum of € 33.00 (as of 6 January 2025 € 35.00) per day. You can also buy a day ticket online upfront for € 27.00 (as of 6 January 2025 € 29.00).
Motor cycles park for free in the parking zones for motor cycles outside of the parking garage.
Can I buy a parking ticket online in advance?
Yes you can via the website.
What is the maximum height in the RAI parking garages?
The maximum height allowed in the RAI P1-3/7 parking garages is 1.90 metres. The height of the P4 parking is 2.70 metres.
Which payment methods does RAI Parking offer onsite and online?
Online payment is possible via iDEAL, VISA, MasterCard or American Expess. Onsite you pay via debet or credicard (VISA, MasterCard or American Expess) and cash.
Does the RAI also offer parking spots for people with disabilities?
Yes. People with an official European parking card for the disabled (GPK) can use these special parking spaces, which are located close to the exit of the building. People with disabilities pay the normal RAI parking rate.
It's not possible to book a parking space for people with disabilities.
The RAI has several of these spaces. Should they be occupied, a parking attendant will help you find the best possible spot.
What should I do if the parking garage is full when I arrive?
If the RAI car parks are full, you can use a parking area outside RAI Amsterdam only minutes away, which is served by shuttle buses.
If you booked and paid for a parking space, you can be certain of having a spot. When entering the garage or parking grounds, you will be assigned a parking space. If you booked in advance the ticket will indicate where you can park, for example P1/P2/P3/P4 or RAI / EXTERN. The ticket also explains which route you can follow.
Do I need an exit ticket?
The license plate of your car will be read automatically by a camera as you enter the garage. You will not receive an exit pass. You can pay the parking fee related to that license plate at the payment terminal before leaving the garage. When exiting the garage, your license plate will be read by the camera and the barrier will open automatically. Receipts are available from the payment terminal.
Can I drop someone of at the entrance?
No, you cannot drive to the entrance by car. However, you can let someone get oud at Lodge P7 and then leave the site again. Lodge P7 is in the middle of the complex. Follow P - RAI 7 to get to Lodge P7.
Are the RAI-parking garages secured?
Parking at the parking garage of RAI Amsterdam is at your own risk (see the Visitor conditions).
Why is my licence plate registered?
Your licence plate is registered by our Parking Management System as soon as your vehicle enters one of the access roads to the parking garages or areas of RAI Amsterdam. When booking via parkeren.rai.nl, your licence plate is registered in our system as well to ensure it is recognised when you enter or exit the parking garage.
Your licence plate is registered in order to calculate how long you have parked, as no parking ticket is issued when entering the garage. You can also book a parking space via parkeren.rai.nl.
It is also possible via the registration to find your car in the parking when you did not remember where you parked it.
How are my details and privacy protected?
RAI Amsterdam collects personal data provided by the customer on the personal data page, details about click and surf behaviour, and transactions via the website of RAI Amsterdam. RAI Amsterdam has exclusive access to the abovementioned data. The RAI complies with the requirements of the Dutch Personal Data Protection Act and other privacy legislation. Customer data are stored in a customer database, and used for processing orders or bookings and customer service.
RAI Amsterdam also uses the data to analyse the click and surf behaviour of its customers and establish customer profiles which are then used to complete the range of products and services on the website, and provide customers with bespoke offers from its product and service range. RAI Amsterdam may perform marketing campaigns with the address details of its customers at the request of third parties.
Customer address details can be used up to twelve (12) times a year for a mailing in which RAI Amsterdam has exclusive access to the personal data. If customers object to the collection and analysis of their data and bespoke offers from RAI Amsterdam, they can let RAI Amsterdam know via a link in the newsletter. In case customers want to have their data removed from the customer database, they can do so by contacting the RAI via parking@rai.nl.
RAI Amsterdam will not supply the personal data of customers to other persons or organisations outside of RAI Amsterdam without consent from the customer, unless it is legally obliged to do so. RAI Amsterdam takes great care to ensure the quality of its customer database. Personal data are checked regularly for correctness, and outdated & no longer relevant data are regularly removed.
Customers can correct their personal data directly via the personal data page. For questions or complaints, customers can contact the RAI via parking@rai.nl. At customers’ request, RAI Amsterdam can provide an overview of the data included in the customer database.
What does RAI Amsterdam do with my licence plate details?
The licence plate details are stored in our Parking Management System for 30 days after you exit the garage, unless you booked via your licence plate, in which case the details are used for the processing and aftercare of your booking.
The details are not shared with parties other than RAI Amsterdam, unless we are legally obliged to do so. There is no link to the government road transport agency (RDW).
Do you have any other parking questions?
Contact us via raiparking@rai.nl.
Can I book a parking space by phone?
No, you can only book a space via our website.
When I reserve a parking space, is this for a day or for 24 hours?
Online reservations are made per calendar day. Choose the day of arrival at the RAI. You can drive out until midnight. It is better to buy a parking ticket in the garage when you leave after midnight.
During dance parties, a parking ticket can be reserved with which you can also drive out after midnight.
I booked a parking space. Am I now certain of a spot?
Yes. If you booked and paid for a parking space, you can be certain of having a spot. When entering the garage or parking grounds, you will be assigned a parking space.
If you booked in advance the ticket will indicate where you can park, for example P1/P2/P3/P4 or RAI / EXTERN. The ticket also explains which route you can follow.
If there are no more parking spaces available for booking, does that mean that there are no more spaces available at the RAI?
No, this does not automatically mean there are no more parking spaces, only that booking is no longer possible. If there are no parking spaces available at the RAI, you will be directed to an external parking area, as indicated on the access roads around the RAI via (mobile) information panels.
Can I change my booking?
You can change the dates of your booking by sending an e-mail to parking@rai.nl. If you come with a different car, you can drive out by scanning the barcode printed on the ticket.
You can also log in to your account and change the license plate number through my bookings. You open your booking and then choose to your parking space. You can change the license plate number via the pencil.
A booking can be canceled by sending an e-mail to parking@rai.nl Please include the booking number. You can only cancel in advance.
What are the booking conditions of RAI Parking?
The conditions are simple:
- Booking is only possible via iDEAL, VISA, MasterCard or American Express
- Booking is only possible via parkeren.rai.nl
- You can exit the parking garage using licence plate recognition, barcode or pin number (the latter two are indicated on your parking ticket)
How will I know whether my booking has been accepted?
After booking you will receive an email which includes a PDF file. This PDF is your confirmation and indicates the booking period and booking number.
You must have your confirmation and parking ticket or tickets when entering and exiting the parking garage (physical or on your smart phone).
Where do I park if I purchased my parking ticket via the parking webshop?
You can only park in P1, P2, P3 and P4. These locations have NO special areas for bookings.
How is the payment settled if I park longer (or shorter) than booked via the parking webshop?
If you parked shorter than booked, you will not receive a refund. If you parked longer than the booked period, you can pay any extra costs at the exit.
How can I enter and exit the parking garage of the RAI after booking via the parking webshop?
When you arrive in the parking garage:
- A sensor will 'read' your licence plate. You will not receive an entry pass.
When returning to the parking garage:
- You do not have to pass by the payment machine. You can exit the garage thanks to licence plate recognition.
- If this does not work, you can scan the barcode at the exit column; the barcode is indicated on the PDF confirmation which was previously emailed to you. If you have not the printed ticket with you, you can also scan the barcode from your smartphone.
- If you have parked longer than the booked period, you will have to pay for the extra days at the exit.
Can I enter and exit the parking garage as often as I like during the period for which I booked?
This depends on which product you buy. If this is possible, it will be indicated in the product description. In that case, you can enter and exit the parking garage as often as needed thanks to licence plate recognition or your barcode/pin number.
You may not have access to the exact same parking space.
How do I reach RAI Amsterdam?
See the website for the options by car, taxi or public transport.
How do I reach RAI Amsterdam by train?
RAI Amsterdam railway station is just 300 metres from the RAI and has regular connections to Schiphol Airport, Rotterdam, Utrecht, The Hague and the international railway network. Metro line 52 and tram line 4 both stop in front of the RAI.
How do I get to the RAI by public transport?
By Metro & Bus
If you arrive at Amsterdam Central Station (CS), you can take the metro 52 (travelling time: 6 minutes, in the direction of Zuid (South), Europaplein stop). Metro 52 stops right in front of the RAI and will take you into the heart of Amsterdam.
If you are travelling by train to the Amstel station, you can take metro 51 to Amstelveen (travelling time: 5 minutes) or the bus (route 65), which will bring you to the RAI within 10 minutes. In this case you should get off at Scheldeplein. From Amsterdam Sloterdijk station, the best way to reach the RAI is with metro 50.
By Train
NS-station Amsterdam RAI is 300 meters from the RAI and has regular connections to all parts of the Netherlands, like Schiphol, Rotterdam, Utrecht, The Hague and is also linked to the international train network. Check the NS journey planner for your itinerary.
By air
You can reach RAI Amsterdam from Amsterdam Airport Schiphol by car or public transport in less than 15 minutes. Schiphol Airport is one of Europe's biggest airports and offers passengers a high standard of service.
See Schiphol.nl for flight information, 'To & From' Schiphol Amsterdam Airport and other facilities at Schiphol Amsterdam Airport.
How do I reach RAI Amsterdam by car/motor?
The RAI is ideally suited for visitors who travel by car. It is situated alongside the Amsterdam’s A10 orbital motorway (exit S109) and has its own underground car parks. This means that the RAI is easily accessible for visitors coming from the Netherlands or abroad. All the main motorways can be reached without difficulty from the orbital motorway.
Numerous signboards indicate the route to the RAI. During large exhibitions orange signs displaying ‘P RAI’ will direct you to additional parking places. From there a free shuttle bus will bring you to the RAI.
For routeplanner navigate to:
RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
The Netherlands
What address can I use for my navigation system?
Please use the following address to navigate to RAI Amsterdam:
RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
The Netherlands
How long does it take to get from RAI Amsterdam to Schiphol Airport?
- By car/taxi: approx. 15 minutes (allow for considerably more time during rush hour)
- By train: 11 minutes from RAI train station
How long does it take to get from the RAI Amsterdam to the city centre?
- By car/taxi: approx. 10 minutes (allow for considerably more time during rush hour)
- By metro 52 (subway): approx. 6 minutes from Europaplein stop
- By tram: approx. 25 minutes
What is the price of a taxi from RAI Amsterdam?
- to Schiphol Airport approx. € 45.00
- to the city centre approx. € 25.00
- to the Central Station approx. € 30.00
Parking at RAI Amsterdam
See the FAQs for Parking at RAI Amsterdam
What are the most important tourist attractions?
View information on the city of Amsterdam, including tourist attractions.
Where can I find a nice restaurant?
There are many restaurants, shops and supermarkets in the vicinity of the RAI Amsterdam.
Where can I book a hotel or make a hotel reservation?
Via RAI Hotel Services, +31 (0)20 549 19 27 or hotelservices@rai.nl, you can book a hotel at attractive rates.
Can the RAI help me to find a hotel?
RAI Hotel Services is happy to help you find and book a hotelroom for your stay.
More information about hotelrooms
It is also possible to book a hotel room online.
What are the latest updates regarding COVID-19?
The latest updates regarding the Corona virus, and the protocol and measures that RAI and Rematec Amsterdam are taking can be found at the RAI Amsterdam website.
How many entrances to the venue are there and where are they located?
There will be a total of 3 entrances. You can find the location of each one in the floor plan.
May children also come to the exhibition?
The minimum age for entry is 16 years, this also goes for accompanied minors.
Can I bring my dog to the RAI?
Dogs are not allowed in RAI Amsterdam.
Assistance dogs are always welcome in RAI Amsterdam.
For exeptions on this dog policy, contact corcom@rai.nl.
Can I take my mobility scooter inside the venue?
Yes, you’re able to enter the venue and enjoy the event with your mobility scooter.
I need to use a wheelchair. Will my wheelchair assistant get free entrance to the exhibition/event?
Wheelchair assistants get free access to events organised by RAI Amsterdam. The person using the wheelchair will need to show a valid disability card and will need to pay for his/her own ticket. It will be clearly stated which exhibitions are organised by the RAI Amsterdam on the website.
When borrowing a wheelchair at RAI Amsterdam, the assistent will not receive free entry.
What services do you offer for a person in a wheelchair?
Rematec Amsterdam is accessible for people using a wheelchair. The aisles at the show floor are spacious and the surface is flat. Elevators and disability toilets are available. Visitors with an official 'disability card' can follow route 7 to P7-parking garage. With a disability card, parking costs € 5.50 per 24 hours.
It is possible to borrow a wheelchair. A reservation is needed and can be made by sending an email to ReceptieRAID@rai.nl and provide us with the following information:
- name;
- Telephone number;
- Date;
- Event/exhibition name.
A valid ID is mandatory.
What security measurements does RAI take?
As a professional event organizer, RAI Amsterdam stays up to date with all current societal events. Our safety & security department stays in contact the government authorities. RAI Amsterdam aims to achieve a balance between safety and hospitality, to make sure guests can enjoy their visit to Rematec Amsterdam.
What is the entrance policy?
You can register in advance for Rematec Amsterdam via the website.
Finding your way in RAI Amsterdam
RAI Amsterdam 'houses' 700 narrowcasting screens all over the building and in the exhibiting halls, a system called RAILive!.
The screens show your location, halls, rooms, routes and events.
It is possible to borrow a wheelchair at the RAI?
Yes, it is possible to borrow a wheelchair during major public events. Reservation in advance is necessary, send an email to ReceptieRAID@rai.nl with the following information:
- Name;
- Phone number;
- Date of retrieval;
- Event/exhibition name.
Borrowing a wheelchair is free. We do ask for a cash deposit of € 50.00. The cash deposit will be returned upon return of the undamaged wheelchair.
A valid ID is required upon collection.
Is smoking permitted at RAI Amsterdam?
No. As a result of the European tobacco legislation, RAI Amsterdam has been smoke-free since July 1, 2008. The smoking ban applies to all RAI buildings, including the catering locations and garages. Smoking is not permitted during set-up or breakdown.
Do you have a cloak room?
Yes, guests can leave their coats in the cloak room for € 2.00.
Where can I find an ATM at RAI Amsterdam?
An ATM can be found at two of entrances (D and K) of the RAI building. The information desks at various entrances can give you directions to their exact locations.
What are the catering facilities?
There will be plenty of catering facilities on-site offering a wide range of foods catering to a wide range of tastes, including Asian and Western.
Where can we eat or drink something?
Catering points are available throughout the exhibition complex.
Is food and beverage available in the RAI?
A wide range of cafés and restaurants are open during an exhibition or congress in RAI Amsterdam.
Will there be a wifi connection available?
RAI Amsterdam offers all visitors acces to its public wifi network in the Congress Centre. Whether the wifi capabilities and the wifi network are extended depends on the organisation and therefore it varies per event.
Will there be A/C in the venue?
Yes, air conditioning is in use throughout the entire venue.
Is there a prayer room available in the RAI?
Yes. The Prayer Room has a washroom and two private cubicles where people of all faiths can pray or meditate in a peaceful environment. The Prayer Room is always open and accessible via Entrance D at level -1. The two private cubicles for prayer/meditation can be locked from the inside.
I cannot find an answer to my question
For general questions and inquiries about tickets and registration, please contact us via rematec@rai.nl.
What is Matchmaking
Our advanced AI-powered matchmaking platform uses natural language processing, advanced algorithms and deep neural networks to constantly learn about your professional goals and interests. It takes the work out of networking through intelligent matchmaking – making it more fun and giving you a higher return on your time.
What is the difference between 'showing interest' and requesting a meeting?
If two users show interest in each other, they are able to chat with each other. If there is mutual interest, the person will appear under 'My connections'. You can then click the 'Chat' button to open a chat window. Requesting a meeting is scheduling a location and time for a meeting (offline or online) with a connection. This can be done via the 'request a meeting' button.
What are the benefits?
The Rematec connect platform allows you to network with other attendees and exhibitors, arrange meetings and identify potential business contacts.
How do I find networking opportunities?
The Rematec connect platform uses natural language processing and advanced algorithms to recommend networking opportunities. Alternatively, you can search for attendees/exhibitors directly or use the filters to find the right profile you’re looking to meet.
How do I request a meeting?
First, find the person you’d like to meet and click on their name to view their profile page, you’ll be able to mark them as ‘interested’ or send a meeting request directly.
Where will meetings take place?
A few options have been provided as locations for your meetings (your stand, beach, restaurant, meeting room, virtual meeting room) or you can specify somewhere else in the personal message area.
Can I add meetings to my calendar?
When a meeting request is accepted it will send a calendar invite to your email address.
What details of mine are displayed in the platform?
The Rematec connect platform will display your professional information including name, job title and company. Information such as telephone number, email address or mail address will be displayed based on your profile settings (private, connections only or public).
How do I access a virtual meeting room?
- Log in on the web platform or mobile app;
- Once the meeting is accepted, the Virtual Meeting Room button will appear (if it’s pending or cancelled the Virtual Room won’t be available);
- The Virtual Meeting Room button will be clickable 5 mins before the scheduled call;
- Once you click on the Virtual Meeting Room button you’ll be directed to your virtual meeting room;
- You can go in and out of the Virtual Meeting Room within your scheduled meeting time, however, once the meeting time has expired you won’t be able to access your Virtual Meeting Room;
- Meeting duration is not limited;
- You’ll be able to share your screen, however, you will be unable to record your meeting.
How do I update my profile?
If you log in to our Rematec connect platform for the first time, a pop-up window will take you through a few steps to set-up your profile, make sure to go through each step and fill out the appropriate information.
If you already are connected to our Rematec connect platform and you would like to update your information, click on the profile icon in the upper right corner. You can add here a profile picture and fill in/adjust the answers on the profile questions.
How do I add somebody to a virtual meeting?
- Open the profile page of the person you have a meeting with and display meeting details.
- On the list of participants you will find a 'Add invitee' button.
- Click on this button and search for people you want to meet. You will only find people you have permissions to meet with.
- You can select up to 10 people on a single invite and only select people who are available for relevant timeslot.
- Click 'invite'. Once this has been done, you will also see additional participants on the list; and each of them needs to accept the invite separately.
How can I add an additional person to a meeting?
You are able to create meetings with multiple participants. There are two ways of creating such meetings:
- Send a new meeting request to multiple users;
- Invite additional participants to already created meeting.
Requesting a new multi-user meeting
- Open the profile page of a user you wish to have a meeting with.
- On the "Request a meeting" option, the user will see the 'Add more' button displayed under the 'Invitees' field.
When was RAI Amsterdam founded?
The current venue was opened in 1961. Prior to this, RAI was situated in the Ferdinand Bolstraat for 40 years (The 'old RAI'). From the founding until 1922, RAI did not own an exhibition centre, but used the famous Amsterdam Palace for folk industry (Amsterdamse Paleis voor Volksvlijt). The first RAI exhibition was held there in 1895. The RAI Association that organized this event was founded in 1893.
What does the abbreviation RAI stand for?
Rijwiel and Automobiel Industrie, which translates to: Bicycle and Automotive Industry.